HUUTOKAUPAT.COM AUCTION PUBLISHER TERMS FOR CONSUMERS

1. GENERAL

These Auction Publisher Terms for Consumers (“Publisher Terms”) apply to all services provided by Mezzoforte Oy (company registration number: 2004568-7) (“Huutokaupat.com”) to private individuals (acting for non-commercial purposes) (“Service” and “Services”), as well as to transactions carried out in connection with the Services.

2. DEFINITIONS

In addition to the definitions used above, the following definitions apply in these Terms and Conditions for Bidders:

‘Auction’ means an auction organised by Huutokaupat.com, the Auction Listing of which is published on the Online Service, and in which Huutokaupat.com purchases the Auction Item from the Auction Publisher and resells it to the Buyer.

“Auction Terms” means the terms and conditions drawn up by Huutokaupat.com and applicable to Auctions, as in force from time to time (link here).

“Auction Publisher” means a private individual registered on the Online Service who is acting for non-commercial purposes, who creates an Auction Listing and sells the Auction Item to Huutokaupat.com.

“Listing Policy” refers to the Auction Listing Policy applicable to Auctions, as in force from time to time (link here).

“Auction Listing” refers to a notice published on the Online Service regarding the sale of an Auction Item at Auction.

“Auction Item” means the property being auctioned.

“Item Policy” refers to the rules for Auction Item listed to Auction valid at any given time, which are prepared by Huutokaupat.com (link here).

“Terms of Use” refers to the Huutokaupat.com Terms and Conditions drawn up by Huutokaupat.com valid at any given time (link here).

“Buyer” refers to the person who has made the highest bid for an Auction Item in the Auction (who is often a consumer).

“SHB Clause” refers to the condition whereby the Auction Item is sold to the highest bidder (the highest bid in the Auction is automatically deemed accepted).

“Terms of Sale” refer to the terms and conditions of sale applied to Auctions valid at any given time, which are prepared by Huutokaupat.com (link here).

“Withdrawal Policy” refers to the policy relating to withdrawals from contracts of sale by Buyers under the Consumer Protection Act applied to the relationship between the Auction Publisher and Huutokaupat.com valid at any given time, which is prepared by Huutokaupat.com (link here).

“Confirmation Message” means the email message sent by Huutokaupat.com to the Auction Publisher, in which Huutokaupat.com notifies the Auction Publisher of the completion of the Auction and the transfer of ownership of the Auction Item to Huutokaupat.com.

“Confirmation Message Deadline” means the second working day following the expiry of the payment period granted to the Buyer in accordance with the Terms of Sale (if the Buyer is required to pay for the Auction Item on a Friday, the Confirmation Message Deadline is Tuesday).

“Online Service” means the online service relating to the Services maintained by Huutokaupat.com at the address huutokaupat.com.

3. TERMS AND CONDITIONS RELATING TO THE SERVICES AND AUCTIONS

Huutokaupat.com offers Auction Publishers the opportunity to offer property for sale at Auctions. In addition to these Publisher Terms, the following terms and policies always apply to the use of the Services and the sale of property via Auctions; the Auction Publisher is deemed to have accepted these by using the Services:

1. Listing Policy;
2. Item Policy;
3. Withdrawal Policy;
4. Terms of Use;
5. Auction Terms; and
6. Terms of Sale.

These Auction Publishing Terms and the other documents referred to therein are based on the assumption that the Auction Publisher is the owner of the Auction Item. If the Auction Publisher uses the Services on behalf of a third party (i.e. the owner of the Auction Item), the Auction Publisher must have appropriate authorisation to act on behalf of the owner of the Auction Item in such a way that the Auction Publisher’s actions are binding on the owner of the Auction Item. In the situations mentioned above, the provisions of these Publisher Terms and the other documents referred to herein that apply to the Auction Publisher shall apply to both the owner of the Auction Item and the Auction Publisher acting on their behalf, such that both are fully liable for all obligations under these Publishing Terms and the Terms of Use that apply to the Auction Publisher. In addition, the provisions set out in section 4.5 below shall apply to properties owned by finance companies.

4. TRADING

4.1. General

Trading in Auctions takes place in accordance with the Auction Terms. Huutokaupat.com purchases the Auction Item from the Auction Publisher and resells it to the Buyer, as described in more detail in these Publisher Terms.

Huutokaupat.com reserves the right to refuse Auction Listings from individuals who receive poor customer feedback or who are found to have breached the terms and conditions, or policies referred to in section 3 above.

4.2. Acceptance of Bids

Once the Auction has ended, the Auction Publisher will be notified via the Online Service of the highest bid. Unless the Auction Item is being sold under the SHB Clause, the Auction Publisher has the right to accept or reject the sale of the Auction Item at the price indicated by the highest bid. Acceptance of the price indicated by the highest bid is a binding act on the part of the Auction Publisher, which is deemed to be a binding and irrevocable offer by the Auction Publisher to sell the Auction Item to Huutokaupat.com in accordance with these Publisher Terms. If the Auction Publisher does not accept the bid on the Online Service within the period set aside by Huutokaupat.com for the acceptance of the bid, Huutokaupat.com shall have the right (but not the obligation) to deem that the Auction Publisher has rejected the bid. The foregoing does not apply to Auction Items sold under the SHB Clause, in respect of which the Auction Publisher is deemed to have automatically accepted the highest bid.

4.3. Terms and Conditions in relation to Buyers

The Terms of Sale apply to all Auctions in the relationship between the Buyer and the seller (Huutokaupat.com). The possibility of making exceptions or amendments to the Terms of Sale is set out in the Terms of Sale.

4.4. Completion of Transactions

In Auctions, title and possession of the Auction Item pass from the Auction Publisher to Huutokaupat.com immediately upon Huutokaupat.com sending a Confirmation Message to the email address provided by the Auction Publisher to Huutokaupat.com via the Service. Huutokaupat.com will only send the Confirmation Message once it has received payment for the Auction Item, and Huutokaupat.com is under no obligation to purchase the Auction Item until it has sent the Confirmation Message. These Publisher Terms (including the purchase price determined in accordance with these Publisher Terms) apply to the transaction between the Auction Publisher and Huutokaupat.com, and the Auction Publisher is not entitled to demand or impose any additional conditions for the completion of the transaction.

The terms applicable when a Buyer exercises their right of withdrawal under the Consumer Protection Act are set out in the Withdrawal policy (including the terms concerning Huutokaupat.com’s right to rescind the transaction between itself and the Auction Publisher in certain circumstances).

In auctions, payment of the purchase price for the Auction Item is always made directly to Huutokaupat.com, and the Auction Item is handed over once the purchase price has been paid and Huutokaupat.com has notified the Auction Publisher of the payment. The Auction Publisher is not entitled to accept the purchase price paid by the Buyer on behalf of Huutokaupat.com or to hand over the Auction Item to the Buyer until Huutokaupat.com has expressly authorised this. If:

(i) the Buyer pays the purchase price of the Auction Item directly to the Auction Publisher; or

(ii) the Auction Publisher transfers the Auction Item sold at auction to the Buyer who made the highest bid for the Auction Item before title to the Auction Item has been transferred to Huutokaupat.com,

Huutokaupat.com is not a party to the transaction, and the Auction Publisher shall in such cases be solely responsible for all rights and obligations relating to the transaction in question (such as the collection of the purchase price).

4.5. Auction Items owned by finance companies

Huutokaupat.com may accept for listing Auction Items owned by certain finance companies. The Auction Publisher shall be fully liable for the responsibilities and obligations of the seller of such an Auction Item in relation to Huutokaupat.com. Huutokaupat.com may pay the purchase price directly to the finance company owning the Auction Item, if this is necessary to transfer ownership of the Auction Item to Huutokaupat.com.

4.6. Unpaid Auction Items

If Huutokaupat.com does not send a Confirmation Message to the Auction Publisher regarding an Auction Item advertised on the Online Service by the Confirmation Message Deadline, the Auction Publisher is entitled to cancel the Auction in question (by submitting a cancellation notice via the Online Service).

However, the Auction Publisher cannot cancel the transaction once Huutokaupat.com has sent the Confirmation Message. Huutokaupat.com has the right (but not the obligation) to regard the Auction as cancelled if it has not been reported as completed or cancelled within fourteen (14) calendar days of the Auction’s conclusion.

5. OBLIGATIONS OF THE AUCTION PUBLISHER

Unless the Auction Publisher and Huutokaupat.com have expressly agreed otherwise in respect of any particular matter, the Auction Publisher shall be responsible for and warrants to Huutokaupat.com that:

a) it shall comply with the Auction Publishing Policy, the Auction Item Policy and the Withdrawal policy, and shall observe the aforementioned policies when placing Auction Listings;

b) it undertakes to keep the information provided to Huutokaupat.com (including bank account details) up to date and accurate, and to notify Huutokaupat.com without delay of any changes to such information;

c) the Auction Item is safe to use and complies with applicable laws, regulations and the Auction Item Policy, and in particular with the applicable provisions of European Union law. Furthermore, the sale of the Auction Item to consumers by Huutokaupat.com as a result of the Auction does not breach any of the aforementioned provisions;

d) The Auction Item (where the Auction Item falls within the scope of the Motor Vehicles Act (15.1.2021/82, as amended)) has not been subject to any tampering with emissions or other actions as defined in the Motor Vehicles Act that would render the Auction Item unfit for road use. For the sake of clarity, it is noted that the Auction Publisher is obliged to ascertain whether any emission tampering has taken place (i.e. to inspect the Auction Item or have it inspected, if necessary) and to verify the Auction Item’s roadworthiness;

e) The Auction Item does not contain any defect as defined in the Terms of Sale or in consumer protection legislation when it is sold to the End Customer as a result of the Auction (including in cases where the End Customer is a consumer);

f) it shall, on behalf of Huutokaupat.com and at its own expense, be responsible for the Auction Item until its handover (risk shall remain with the Auction Publisher);

g) it shall, on behalf of Huutokaupat.com, be responsible for delivering the Auction Item to the End Customer without delay and without separate charge (in accordance with the delivery terms set out in the Auction Listing; Huutokaupat.com shall pay the Auction Publisher any delivery charges it has charged to the End Customer), and shall, until handover, keep the Auction Item separate from its other property and clearly mark the Auction Item as having been sold at auction;

h) The Auction Publisher is not liable for value added tax in connection with the sale of the Auction Item;

i) it shall not use any third-party personal data received from Huutokaupat.com for any purpose other than that for which it was obtained, and shall ensure that such personal data is processed in accordance with applicable laws, regulations and agreements; and

j) it shall cooperate fully with Huutokaupat.com and take all reasonable steps requested by Huutokaupat.com that are necessary to handle any complaints raised by the Buyer.

The Auction Publisher must notify Huutokaupat.com without delay of any breaches of the above-agreed obligations that come to their attention. Breach of these obligations may result in the loss of the right to use the Services and the Online Service, liability for damages, and other sanctions.

The Auction Publisher agrees that their name and contact details (including telephone number and email address) will be displayed on the Auction Listing, and that Huutokaupat.com may disclose the Auction Publisher’s name and contact details to the Buyer for the purpose of delivering the Auction Item. If, as a result of the Auction or following contact made by the Buyer, the Auction Publisher obtains the Buyer’s contact or personal details, the Auction Publisher shall not be entitled to retain such details or use them for any purpose other than the handover of the Auction Item.

6. HUUTOKAUPAT.COM’S RESPONSIBILITY FOR CUSTOMER SERVICE AND THE HANDLING OF COMPLAINTS

Huutokaupat.com is primarily responsible for dealing with enquiries from Buyers following Auctions and for related customer service tasks, such as handling withdrawal requests, processing complaints and responding to feedback.

Huutokaupat.com handles complaints relating to Auctions received by it as follows:

a) if Huutokaupat.com considers that there is an error relating to the Auction Item or the Auction Listing, Huutokaupat.com will endeavour, as a matter of priority, to resolve the matter with the Buyer, if necessary by offering reasonable compensation at Huutokaupat.com’s expense;

b) Where necessary, Huutokaupat.com will request further information from the Auction Publisher regarding the matter and assess whether there is a material error relating to the Auction Item or the Auction Listing;

c) if Huutokaupat.com considers that there is a material error relating to the Auction Item or the Auction Listing, which Huutokaupat.com is not prepared to compensate for at its own expense, it shall, as a first option, offer the Buyer the cancellation of the transaction (in the case of products sold as new, Huutokaupat.com shall also enquire with the Auction Publisher as to the possibility of exchanging the product for a new, fault-free item);

d) If Huutokaupat.com considers itself obliged to offer the Buyer compensation for the defect in addition to or instead of cancelling the transaction (e.g. to pay damages or costs associated with returning the Auction Item) and if Huutokaupat.com intends to claim compensation for this from the Auction Publisher, it must notify the Auction Publisher of this in writing (e.g. by email) in advance and allow the Auction Publisher at least two (2) working days to respond to the proposed measures. Huutokaupat.com shall not claim the aforementioned compensation from the Auction Publisher unless it considers that the Auction Publisher has breached their obligations in a material manner.

7. HUUTOKAUPAT.COM’S RIGHT TO TERMINATE THE SALE

Huutokaupat.com has the right to terminate the sale between itself and the Auction Publisher concerning an Auction Item sold at auction if:

a) the Auction Publisher materially breaches these Publisher Terms or any other terms and conditions referred to in the Publisher Terms (such as the Listing Policy or the Item Policy);

b) it deems it necessary to cancel the transaction in order to prevent misuse of the Service; or

c) such right is based on the Withdrawal Policy.

Huutokaupat.com must always, prior to any decision to cancel a transaction, allow the Auction Publisher two (2) working days to submit a written response to Huutokaupat.com, unless Huutokaupat.com considers it manifestly unnecessary to request such a response (for example, in the event of a clear error, misuse of the Service or a withdrawal).

8. THE AUCTION PUBLISHER’S LIABILITY

If the Auction Publisher breaches their obligations (e.g. these Publisher Terms, the Listing Policy, the Item Policy, the Withdrawal Policy, the Auction Terms or the Terms of Sale) and this results in loss or damage to Huutokaupat.com, the Auction Publisher shall be obliged to compensate Huutokaupat.com for all losses or damages incurred as a result of the breach, excluding in all cases, any compensation paid voluntarily in accordance with clause 6. Huutokaupat.com is entitled to withhold (and setoff) from payments due to the Auction Publisher an amount corresponding to any sum owed to Huutokaupat.com by the Auction Publisher, including amounts corresponding to any loss suffered by Huutokaupat.com for which the Auction Publisher is liable. The Auction Publisher’s liability referred to above also applies to any loss incurred by Huutokaupat.com as a result of Auction Listings that contravene the Listing Policy and/or contain false or incomplete information provided by the Auction Publisher.

9. SALE PRICE, PAYMENTS AND HUUTOKAUPAT.COM’S COMMISSIONS

Huutokaupat.com shall pay the purchase price of an Auction Item sold as a Huutokaupat.com Transaction corresponding to the highest bid received plus any delivery fees charged by Huutokaupat.com to the Auction Publisher. Huutokaupat.com will pay the purchase price to the Auction Publisher in accordance with its payment policy in force at the time, into a Finnish bank account owned by the Auction Publisher and entered by the Auction Publisher into the Huutokaupat.com system. The payment policy takes into account the value of the Auction Item, the Auction Listing history of the Auction Publisher’s (including any complaints), and matters relating to any right of withdrawal. Payment shall be made no later than 21 calendar days after the verifiable handover of the Auction Item to the Buyer, provided that Huutokaupat.com has not received any complaints regarding the Auction Item, or any other similar reason for withholding the purchase price. The purchase price shall be deemed to have been paid once Huutokaupat.com’s bank has debited the relevant payment from Huutokaupat.com’s account. No interest shall be paid on the purchase price (including any delivery or similar costs).

Huutokaupat.com charges the Auction Publisher a fee for Auction Listings in accordance with Huutokaupat.com’s price list. Huutokaupat.com may, at its discretion, either send the Auction Publisher an invoice for the Services, or deduct its commission from the purchase price paid to the Auction Publisher such that payments pertaining to other Auction Publisher’s Auction Items may also be deducted from the purchase price of a sold Auction Item. Huutokaupat.com is entitled to its commission even if a bid for the Auction Item is rejected, but the Item is sold within 30 days of the end of the Auction to a person who participated in the Auction for that Auction Item or to another party who received information about the Auction Item through Huutokaupat.com.

Huutokaupat.com will send the Auction Publisher a Confirmation Message for the purchase of the Auction Item sold as a Huutokaupat.com transaction by email or by any other means chosen by Huutokaupat.com. The Auction Publisher must check the accuracy of the Confirmation Message (including the amount of delivery charges and the applicable VAT rate for the sale of the Auction Item) and raise any objections to errors without delay. The Confirmation Message issued by Huutokaupat.com shall be deemed to have been accepted by the Auction Publisher if the Auction Publisher does not raise a complaint regarding the Confirmation Message within seven (7) days of its issue. The Confirmation Message issued by Huutokaupat.com on its own account shall be used as a supporting document in the parties’ accounting and tax reporting. The Auction Publisher shall be liable to Huutokaupat.com for any losses incurred as a result of incorrect invoicing information provided by the Auction Publisher.

The fees and charges levied by Huutokaupat.com are set out in Huutokaupat.com’s price list (link here) in force at any given time.

10. CONSEQUENCES OF BREACH OF THE LISTING TERMS

Huutokaupat.com reserves the right to prevent the Auction Publisher from using the Service and the Online Service if Huutokaupat.com considers that the Auction Publisher has breached these Auction Publisher Terms or any other terms or policies referred to in these Auction Publisher Terms.

Should an Auction Publisher breach these Publisher Terms or any other terms referred to herein, the Auction Publisher shall be liable to compensate Huutokaupat.com for any losses incurred as a result.

Should Huutokaupat.com detect bids placed by the Auction Publisher, their representative or a person within their inner circle on their own Auction Item, Huutokaupat.com shall be entitled to cancel the Auction for the Auction Item in question and block the person who placed the bid from logging into the Online Service. Huutokaupat.com reserves the right to report any misconduct by the Auction Publisher or their associates to the police for investigation.

11. LIMITATION OF LIABILITY

Unless otherwise required by mandatory legislation, Huutokaupat.com shall not be liable for, nor shall it be obliged to pay compensation for, any: i) indirect or direct damages; or ii) costs or losses relating to the Online Service or its use (including any loss of data and the costs of recreating it), or the purchase and sale of Auction Items. Huutokaupat.com’s liability towards the Auction Publisher shall always be limited to an amount corresponding to the service fee charged by Huutokaupat.com in connection with the relevant incident, or to an equivalent amount of other compensation.

For the sake of clarity, it is noted that the above does not limit the Auction Publisher’s rights under the mandatory provisions of the Consumer Protection Act in relation to the Service provided by Huutokaupat.com to the Auction Publisher.

12. INFORMATION REGARDING THE RIGHT OF WITHDRAWAL

Huutokaupat.com provides the Auction Publisher with a marketplace service, which includes the publication of the Auction Listing, and the organisation of the Auction for the Auction Item. The Auction Publisher has the right to cancel the Service you have purchased without giving any reason and free of charge within 14 days. The cancellation period ends 14 days after the contract is concluded.

To exercise your right of withdrawal, you must notify us (contact details at the end of these Auction Publisher Terms) of your decision to withdraw from the contract in an unambiguous manner (for example, by letter sent by post or by email). You may use the withdrawal form attached (at the end of these Terms and Conditions), but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for any additional costs arising from your choice of a delivery method other than the cheapest standard delivery method we offer), without undue delay and in any event no later than 14 days after we have received your notice of withdrawal. We will make the refund using the same payment method you used for the original transaction, unless you have expressly agreed otherwise, and in any event in such a way that you incur no costs as a result of the refund.

Huutokaupat.com may, at the Auction Publisher’s request, commence performance of the Service before the end of the withdrawal period. If, at the Auction Publisher’s request, performance of the Service has commenced before the end of the cancellation period, the Auction Publisher shall, upon cancelling the Service, be obliged to pay Huutokaupat.com reasonable compensation for that part of the Service which has been performed up to the time of receipt of the notice of cancellation. The performance of the Service is deemed to have commenced when the Auction Listing has been published on the Online Service. If the Auction Publisher has made an explicit request for the performance of the Service to commence before the expiry of the cancellation period and has given their consent to the fact that they no longer have a right of cancellation once Huutokaupat.com has fulfilled the contract in its entirety, there is no right of cancellation once the Service has been fully performed.

13. AMENDMENTS TO THE AUCTION PUBLISHER TERMS

Huutokaupat.com reserves the right to amend these Auction Publisher Terms by notifying the Auction Publisher of the amendment by email or via the Online Service. The amendments shall come into force fifteen (15) days after notification of the amendment. The Auction Publisher accepts the amendments by continuing to use the Services.

14. VALIDITY AND TERMINATION

The agreement between the Auction Publisher and Huutokaupat.com shall come into force upon the Auction Publisher’s acceptance of these Terms and Conditions and Huutokaupat.com’s granting of the Auction Publisher’s right to use the Online Service. The agreement shall remain in force until further notice. Terminating the use of the Services does not release the Auction Publisher from any liabilities that have arisen during the use of the Services.

15. TRANSFER

Huutokaupat.com reserves the right to transfer operations relating to the Services (including content, user data and agreements), in whole or in part, within its group or to a third party in connection with a corporate restructuring or the outsourcing of its operations. The Auction Publisher, or any person acting on their behalf, shall not be entitled to transfer any rights or obligations relating to the Services, nor shall they be entitled to assign or disclose their user ID to anyone (user IDs are personal).

16. GOVERNING LAW

These Terms and Conditions for Advertisers are governed by Finnish law. Any disputes arising from these Terms and Conditions for Advertisers shall be resolved in the first instance by the Helsinki District Court.

17. INFORMATION IN ACCORDANCE WITH THE CONSUMER PROTECTION ACT

Huutokaupat.com is an auction service operated by Mezzoforte Oy (Business ID: 2004568-7). Mezzoforte’s postal address is Porkkalankatu 20 C, 3rd floor, 00180 Helsinki, Finland. Mezzoforte’s telephone number and email address are: 09 4241 3200; asiakaspalvelu@huutokaupat.com.

Consumers have the right to refer a dispute between themselves and the trader (Mezzoforte/Huutokaupat.com) to the Consumer Disputes Board for resolution. Further information is available at https://www.kuluttajariita.fi/fi/index/ostajalle_1.html.

The services provided by Huutokaupat.com are subject to the Consumer Protection Act in respect of consumer customers, which also determines Huutokaupat.com’s statutory liability for defects. Further information on consumer protection issues can be found on the Finnish Competition and Consumer Authority’s website at kkv.fi.

Huutokaupat.com does not apply the rules of conduct referred to in Section 6:9(1)(16) of the Consumer Protection Act to the services it provides.

WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract.)

— Addressee: Mezzoforte Oy, business ID: 2004568-7; address: Porkkalankatu 20 C, 00180 Helsinki, Finland; email: asiakaspalvelu@huutokaupat.com.

— I/We (*) hereby give notice that I/we (*) wish to withdraw from the contract I/we (*) have concluded concerning the supply of the following goods (*) / the provision of the following service (*):

— Date of order (*) / Date of receipt (*)

— Consumer’s name (*) / Consumers’ names (*)

— Consumer’s address (*) / Consumers’ addresses (*)

— Consumer’s signature (*) / Consumers’ signatures (*) (only if the form is completed in paper format)

— Date

(*) Delete as appropriate.

Effective from 28 January 2026.