HUUTOKAUPAT.COM TERMS AND CONDITIONS OF SALE

Please note that this is an unofficial translation of the Finnish language version of the Huutokaupat.com Terms and Conditions of Sale. In case of any discrepancies between the original Finnish version and this English translation, the Finnish version shall prevail.

These Terms and Conditions of Sale apply to auctions advertised on the Huutokaupat.com website and to the lots in those auctions where the relevant advertisement refers to these Terms and Conditions of Sale.

The buyer must carefully review the information provided about the item before making a bid and must refrain from bidding if they do not have sufficient information about the item (e.g. regarding its expected lifespan, condition, wear and tear, or potential for upgrades). Making a bid without the intention to purchase is prohibited.
The roles of the parties involved in the auction (listing party/seller) are stated on both the listing page and the item page, which indicate whether the listing party and the seller are the same entity. In Huutokaupat.com transactions, Huutokaupat.com acts as the seller of the item in the auction, even if the advertiser is a different party. In such cases, the auction terms and conditions for Huutokaupat.com transactions apply in addition to these terms and conditions.
If the seller of the item is Huutokaupat.com or another trader, the conformity of the item and any possible defects shall be assessed in accordance with the Consumer Protection Act (20 January 1978/38, as amended) in relation to the information provided in the listing, the item’s observable condition at the time of sale, and its generally expected service life, characteristics and intended use when the item is sold to a consumer. Huutokaupat.com does not import or manufacture the items it sells itself, nor does it undertake to provide updates for items containing digital elements beyond what is offered by the seller or importer who originally placed the said goods on the market as new.
A trader’s liability for defects in consumer goods in relation to a consumer customer is determined in accordance with the Consumer Protection Act. The consumer customer must report any defect within a reasonable time. If Huutokaupat.com was the seller of the item, we recommend that you report the defect without delay to Huutokaupat.com customer service.
Items that are not sold as consumer goods to consumers are sold ‘as is’ at auction. When an item is sold ‘as is’, there is no defect unless otherwise provided for in Section 19 of the Sale of Goods Act (27 March 1987/355, as amended) and the buyer may not, in accordance with Section 20 of the Sale of Goods Act, rely on a fact which they should have discovered upon inspection of the item, unless the seller has acted dishonestly and in bad faith. The buyer must always inspect the property being sold ‘as is’ and refrain from making an offer if the buyer does not have sufficient information about the property. This provision shall be applied for example when the purchaser conducts business, or the seller is not a merchant (for example auctions of public authorities).
Where the transaction is not a consumer sale and Huutokaupat.com is the seller of the item, the following limitations of liability shall apply in addition to those contained in the Terms and conditions:
a) The sole and exclusive remedies available for the purchaser in case of a defect are discount that may not be more than 10 % of the sales price (minor defect) or the right to cancel the trade (material defect);
b) The seller shall not be liable for any direct, indirect or consequential damages, nor shall they be obliged to provide any compensation or price reduction (excluding the aforementioned price reduction based on a minor defect); and
c) Under no circumstances shall the Seller’s liability exceed the amount paid by the Buyer for the item.
If the delivery method for the item is:
i) pickup, the buyer must collect the item without delay, at their own expense, from its location and reimburse the seller for any costs incurred in storing the item, should the handover of the item be significantly delayed for reasons attributable to the buyer;
ii) delivery, the buyer must accept the item within a reasonable time appropriate to the delivery method in question – the seller is entitled to charge the buyer for any costs incurred as a result of undelivered parcels being returned to the seller and any subsequent redeliveries.
Payment for the item must be made in accordance with the payment instructions provided by the seller within one (1) working day of the bid being accepted (for example: if the bid is accepted on Monday at 18:00, the purchase price must be paid by 24:00 on Tuesday at the latest).
The buyer must register items requiring registration (such as vehicles) in their own name without undue delay following handover of the item. It is not permitted to take such an item abroad until it has been registered in the buyer’s name. The buyer is liable for all fines, parking fines and other similar charges relating to the period following the handover of the item.
If the item (such as a vehicle or boat) has been sold in a condition unsuitable for road use, the buyer is obliged to ensure that the item is made suitable for traffic before it is used.
The seller has the right (but not the obligation) to cancel the sale of the item on the grounds of a breach deemed material by the buyer, if the buyer fails to collect, accept or pay for the item within a reasonable extension of time set by the seller. Furthermore, the seller reserves the right to charge for any costs incurred in connection with the return of the goods in the event of cancellation (for example, the cost of returning an uncollected parcel). The buyer’s failure to take delivery of the goods shall not be deemed an automatic notice of withdrawal under the Consumer Protection Act.
If the buyer is not a consumer (for example, the buyer is a trader or another legal entity), the buyer loses the right to rely on any defect relating to the item (including defects relating to the delivery of the item and the actions of the person who advertised the item), unless they complain to the seller about the defect without delay and no later than seven (7) days after: i) the item was, or should have been, available for collection; or ii) a parcel agreed to be sent should have been delivered, according to the normal delivery times of the carrier (e.g. Posti or Matkahuolto) .
In the case of a Huutokaupat.com transaction (i.e. a transaction in which Huutokaupat.com acts as the seller) and where the purchaser of the item is a consumer, the right of withdrawal under the Consumer Protection Act applies to the transaction, as do the conditions for the right of withdrawal set out below. Under the Consumer Protection Act, a consumer is a natural person who acquires a consumer good primarily for purposes other than their business activities. Huutokaupat.com does not grant the right of withdrawal if it considers that a bid for the auction item has been made as a business buyer or that the Item has been purchased for business purposes. If payment for an item is made from a business bank account or by any other business-related payment method (e.g. a business invoice), the item is deemed to have been purchased for business purposes.
In the case of a Huutokaupat.com transaction (i.e. a transaction in which Huutokaupat.com acts as the seller) and the purchaser of the item is not a consumer (the purchaser is, for example, a trader or other legal entity), the seller has the right (but not the obligation) to rescind the contract for the item on the grounds of a breach deemed material on the part of the buyer, if the buyer fails to collect, accept or pay for the item within a reasonable extension of time set by the seller. Furthermore, the seller reserves the right to charge a contractual penalty of 20% of the highest bid for the item, or a minimum of 200 euros.

On the Huutokaupat.com marketplace, the terms of the consumer’s right of withdrawal are as follows:

Right of withdrawal

On the Huutokaupat.com marketplace, as a consumer, you have the right to withdraw from this contract (i.e. your purchase) within 14 days without giving any reason, unless the item you have purchased is one of the following:

a) an item that may deteriorate or expire rapidly or which, by their nature, are inseparably mixed with other goods after delivery (for example, perishable foodstuff, heating oil, compost spread in the garden);

b) goods delivered in a sealed condition which have been opened and which, for health or hygiene reasons, cannot be returned (e.g. contact lenses, moisturisers and medicines);

c) audio or video recordings or computer software delivered in a sealed condition which have been opened; or

d) goods whose price depends on fluctuations in the financial markets over which we have no control and which may occur during the withdrawal period (e.g. precious metals).

The withdrawal period ends 14 days after the goods have been received.

Exercising your right of withdrawal

To exercise your right of withdrawal, you must notify us, Huutokaupat.com (Mezzoforte Oy, business ID: 2004568-7; address: Porkkalankatu 20 C, 00180 Helsinki, Finland; telephone: +358 9 7479 1085; email: asiakaspalvelu@huutokaupat.com) of your decision to withdraw from the contract in an unambiguous manner (for example, by letter sent by post or by email). You may use the withdrawal form attached (at the end of these terms and conditions), but its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (except for any additional costs arising from your choice of a delivery method other than the cheapest standard delivery method we offer), without undue delay and in any event no later than 14 days after we have received your notice of withdrawal.

We will make the refund using the same payment method you used for the original transaction, unless you have expressly agreed otherwise, and in any event in such a way that you incur no costs as a result of the refund. We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods. If you paid for your purchase via online banking, we will need your bank account details in order to refund the payment. You may provide your bank account details when submitting your notice of withdrawal or by other verifiable means.

If you have received the goods before submitting your notice of withdrawal, you must return the goods or hand them over to us without delay and no later than 14 days after submitting your notice of withdrawal. The deadline is deemed to have been met if you post the goods back before the end of the 14-day period in question. You must bear the direct costs of returning the goods.

If the goods you have purchased can be returned by standard post, you may return them by post to Huutokaupat.com at the following address: Mezzoforte Oy / Huutokaupat.com Logistics, Riihiviidantie 289, 11120 Riihimäki.

If the size or nature of your item means that it cannot be returned by standard post, please contact Huutokaupat.com’s customer service before returning it. In such cases, Huutokaupat.com’s customer service will instruct you on where to return the goods; this will be, at the discretion of customer service, either the same address from which the goods were collected or dispatched, or another address specified by Huutokaupat.com, located within a reasonable distance of the consumer’s place of residence (the return journey must be the same as or shorter than the collection journey). Please note that returning the goods to the collection point may not always be possible.

You are liable for any diminution in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Return costs

The cost of returning items that are not suitable for dispatch by standard post depends on the size and nature of the goods and the distance to the return point. The estimated maximum return costs for products are:

a) Cars requiring towing: €1,000

b) Heavy equipment requiring towing: €3,000

c) Other heavy items: €5,000

In addition, for items requiring registration (such as vehicles), the direct costs incurred in returning them will include the cost of re-registering the item, which is usually €46 per item to be registered. We also reserve the right to charge for the cost of cleaning the item if the item being returned is not in the same condition as it was at the time of sale.

The sale of an item is always subject to the version of the terms and conditions of sale that was published on the Huutokaupat.com website at the time the highest bid was placed. If the terms and conditions of sale are amended after the listing is published, the amended terms shall apply only if the highest bidder was aware of the new terms before submitting their bid.
Where the buyer is a consumer and the seller of the item is a trader, the provisions of the Consumer Protection Act (20 January 1978/38, as amended) which, as mandatory provisions, apply to a sale governed by these terms and conditions of sale. Should these terms and conditions of sale conflict with the mandatory provisions of the Consumer Protection Act in an individual case, the conflicting provision of the terms and conditions of sale shall not apply. However, this shall not affect the other provisions of these terms and conditions of sale. Information regarding the seller of the item and distance selling, as required by the Consumer Protection Act, is set out in the listing for the item and in the Terms and Conditions. Huutokaupat.com does not apply the rules of conduct referred to in Section 6:9(1)(16) of the Consumer Protection Act to the transactions it conducts.

Effective from 28 January 2026

WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract.)

— Addressee: Mezzoforte Oy, business ID: 2004568-7; address: Porkkalankatu 20 C, 00180 Helsinki, Finland; email: asiakaspalvelu@huutokaupat.com.

— I/We (*) hereby give notice that I/we (*) wish to withdraw from the contract I/we (*) have concluded concerning the supply of the following goods (*) / the provision of the following service (*):

— Date of order (*) / Date of receipt (*)

— Consumer’s name (*) / Consumers’ names (*)

— Consumer’s address (*) / Consumers’ addresses (*)

— Consumer’s signature (*) / Consumers’ signatures (*) (only if the form is completed in paper format)

— Date

(*) Delete as appropriate.